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Global Contact Centre/24-Hour Call Centre

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The Norka Global Contact Centre functions as a comprehensive information hub for NRKs on the government schemes and projects initiated by Norka Roots. Operating 24x7, our dedicated helpline, the Norka Global Contact Centre, is the primary point of contact for NRKs, offering assistance and facilitating services related to the Norka department, Norka Roots, Kerala Pravasi Welfare Fund Board, and NRI Commission. Through the Global Contact Centre, we aim to address the concerns of Non-Resident Keralites (NRKs) and raise awareness among emigrants and potential migrants about illegal exploitation and migration issues. About 12 lakh expatriates from 44 foreign countries have already availed this service, which is estimated to be one lakh every year.

The Norka Global Contact Center 1800 425 3939 (Toll-Free/India) facility can be used by Keralites within India to get information about the services provided by Norka or to report their complaints to the authorities. In addition to this, an International Missed Call Service is also in place for expatriates around the world to get information about the services and schemes of Norka. Through the Norka Global Contact Centre/24-Hour Call Centre, details of any schemes or services can be accessed from any part of the world via telephone, live chat, e-mail, SMS, etc., on a 24x7 basis.

 

Norka Global Contact Centre : 1800 425 3939 (Toll Free/India)
+91 8802 012345 (Missed call/International)
 

E-mail
 
: mail.norka@kerala.gov.in
Other Facilities   : SMS, Live Chat

 

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* Is the Norka Global Contact Centre operational every day?
Yes, the Norka Global Contact Centre is available 24/7.
* What is the toll-free number for Norka Global Contact Centre?
18004253939 (Inside India) / 00918802012345 (From Abroad, Missed Call Service)
* Is it possible to contact Norka Global Contact Centre from abroad, and if so, what is the procedure?
Certainly, you may reach us by giving a missed call to our number: 00918802012345 from your mobile. Our dedicated team will promptly return your call within 30 seconds.
* Where is the location of Norka Global Contact Centre?
The Norka Global Contact Centre is located in Ernakulam.
* What all information is available from Norka Global Contact Centre?
All pertinent details regarding schemes associated with Norka Roots.
* Are there any calling charges for contacting Norka Global Contact Centre from abroad?
No, it's a missed call service. Simply provide a missed call to our number, and our team will promptly return your call.
* Norka Global Contact Centre Is the Norka Global Contact Centre operational every day?
Yes, the Norka Global Contact Centre is available 24/7.
* What is the toll-free number for Norka Global Contact Centre?
18004253939 (Inside India) / 00918802012345 (From Abroad, Missed Call Service)
* Is it possible to contact Norka Global Contact Centre from abroad, and if so, what is the procedure?
Certainly, you may reach us by giving a missed call to our number: 00918802012345 from your mobile. Our dedicated team will promptly return your call within 30 seconds.
* Where is the location of Norka Global Contact Centre?
The Norka Global Contact Centre is located in Ernakulam.
* What all information is available from Norka Global Contact Centre?
All pertinent details regarding schemes associated with Norka Roots.
* Are there any calling charges for contacting Norka Global Contact Centre from abroad?
No, it's a missed call service. Simply provide a missed call to our number, and our team will promptly return your call.
* Norka Global Contact Centre Is the Norka Global Contact Centre operational every day?
Yes, the Norka Global Contact Centre is available 24/7.
* What is the toll-free number for Norka Global Contact Centre?
18004253939 (Inside India) / 00918802012345 (From Abroad, Missed Call Service)
* Is it possible to contact Norka Global Contact Centre from abroad, and if so, what is the procedure?
Certainly, you may reach us by giving a missed call to our number: 00918802012345 from your mobile. Our dedicated team will promptly return your call within 30 seconds.
* Where is the location of Norka Global Contact Centre?
The Norka Global Contact Centre is located in Ernakulam.
* What all information is available from Norka Global Contact Centre?
All pertinent details regarding schemes associated with Norka Roots.
* Are there any calling charges for contacting Norka Global Contact Centre from abroad?
No, it's a missed call service. Simply provide a missed call to our number, and our team will promptly return your call.

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